Archive for December, 2011

Practical Customer Participation in JIRA Workflows

This second part of our blog series continues with the topic of direct involvement of customers and gives some practical examples of when, where and how to introduce and include your customer into JIRA. We will then discuss two of mgm’s proven real-world workflows and use them as case studies about appropriate modes for successful customer participation. You will also learn about our recommended ways of keeping the complexity of huge JIRA projects from the customer.

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